macOS High Sierra (macOS 10.13) Driver Installation and Troubleshooting
This describes how to install the driver for macOS High Sierra (macOS 10.13) and perform troubleshooting.
* For information on individual products, check the listings in Readme.htm in the download file.
Installing the Driver
* Keep the product and the computer unconnected until "Step 9."
* If a dialog box requesting a password appears during installation, enter your password and click [Install Software].
* The "*******" portion contains the model name for the driver being installed.
- Start computer with all USB cables disconnected.
(except the keyboard and mouse)
- Double-click the installer (*******_USBDriver or *******_USBDriver1013.pkg).
- A screen will ask whether you want to run a program that checks whether installation is possible; click [Continue].
- The display will indicate "Welcome to the ***** Driver Installer"; click [Continue].
- If a screen appears, asking you to choose the installation location, click the system drive to select it, and then click [Continue].
- The installation type will be displayed; click [Install] or [Upgrade].
- A screen will ask you to confirm that it is OK to restart your computer when installation finishes. Make sure that no applications are running, then click [Continue Installation].
* If the message "System Extension Blocked" appears, click [ OK ].
- When the installation is completed, click [Restart] to restart your computer.
* If you are prompted to confirm wether to move the installer to the Trash, click [Keep].
* It may take some time for restarting the computer.
- When the computer has restarted, connect the unit and the computer using a USB cable, and turn on the power to the unit.
* If the message "System Extension Blocked" appears, click [ OK ].
- Next, allow the driver to be loaded.
When you're installing the driver under macOS High Sierra (macOS 10.13), permission to load the driver is necessary.
If this permission is not given, the computer does not recognize the unit when it's connected.
Be sure to follow the procedure below to allow loading of the driver.
- In "System Preferences," click "Security & Privacy."
- Click the [ General ] tab.
Make sure the message "System software from developer "Roland Corporation" was blocked from loading." is displayed.
The message "Some system software was blocked from loading." might be displayed instead.
* In the following cases, no message is displayed.
- When a driver that has previously been allowed is reinstalled.
- When you're using a machine on which the driver was installed before updating to macOS High Sierra (macOS 10.13)
* The message about being blocked is displayed for only 30 minutes after installing the driver. When 30 minutes have passed after installing, the message is no longer displayed.
* If the message is not displayed, refer to Troubleshooting --- If the Installed Driver Isn't Recognized.
- If the message is displayed, make sure "Roland Corporation" is displayed as the developer and click [ Allow ].
* If system software from more than one developer is blocked from loading, clicking [ Allow ] displays a list of the developers.
Select "Roland Corporation" to place a check mark by it, then click [ OK ].
- If a message prompting you to restart is displayed, click [ Restart ] to restart the computer.
This completes installation of the driver.
* Installed in the Application --- Roland --- ******* Driver folder is a readme file and an uninstaller for the driver.
Troubleshooting --- If the Installed Driver Isn't Recognized
The unit cannot be used even though the driver compatible with macOS High Sierra (macOS 10.13) has been installed.
The installed driver might be blocked by Macintosh security.
Follow the procedure below to unblock the driver.
- In "System Preferences," click "Security & Privacy."
- Click the [ General ] tab.
Make sure the message "System software from developer "Roland Corporation" was blocked from loading." is displayed.
The message "Some system software was blocked from loading." might be displayed instead.
- If a Message Is Displayed
Make sure "Roland Corporation" is displayed as the developer and click [ Allow ].
If a message prompting you to restart is displayed, click [ Restart ] to restart the computer.
* If system software from more than one developer is blocked from loading, clicking [ Allow ] displays a list of the developers.
Select "Roland Corporation" to place a check mark by it, then click [ OK ].
【If No Message Is Displayed】